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Authorize.net

Authorize.net

Overview

What is Authorize.net?

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

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Recent Reviews

TrustRadius Insights

Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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All-in-One Option

25 & 2.9% + $0.30

Cloud
monthly gateway/per transaction

Payment Gateway Only

$25

Cloud
monthly gateway

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Authorize.net?

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

Authorize.net Video

Authorize.net Overview

Authorize.net Competitors

Authorize.net Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

Adyen, Payoneer, and Stripe Payments are common alternatives for Authorize.net.

The most common users of Authorize.net are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(72)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Customers in the home inspection business rely on Authorize.Net for signing inspection agreements and accepting credit or debit card payments. With the majority of customers opting to pay by credit card, this payment processing platform has become essential in the industry. Users appreciate Authorize.Net for its features, security, and low overhead cost, making it a reliable and easy-to-work-with payment processor.

Reviewer feedback highlights the scalability of Authorize.Net, particularly when developing a payment portal cycle for a specific product. The platform's free add-on features, such as fraud prevention filters, a simple checkout system, and subscription/recurring billing options, are commended. Users find Authorize.Net to be user-friendly with intuitive navigation, organized payment information, and straightforward reporting capabilities to track online payments.

The versatility of Authorize.Net makes it highly recommended for accepting various types of payments including online, mobile, eCheck, and virtual point of sale transactions. Its easy integration process and wide range of payment facilities make it suitable for businesses across multiple interfaces like apps and websites. Consultants often recommend Authorize.Net to their clients for seamless payment processor integration.

With its emphasis on security, Authorize.Net helps prevent fraud and ensures proper processing of online payments even with address verification. The platform simplifies credit card transactions by providing an easy way to process payments online and sell gift cards. It serves both inside sales and eCommerce transactions while offering automated recurring billing, efficient checkout processes, customer information management, and a virtual point of sale terminal.

Authorize.Net proves useful beyond just payment processing; it provides a secure and reliable solution for monitoring projects, tracking business transactions, managing multiple expense and payment histories, as well as facilitating fund allocation across different accounts without transaction limits.

Furthermore, Authorize.Net acts as the primary payment gateway for eCommerce credit card transactions on platforms like Magento/Adobe Commerce. It is also employed by non-profit organizations seeking to process and store donations, including one-time and recurring contributions, as well as tuition payments for in-person classes.

For businesses running on WordPress websites, the easy installation of Authorize.Net using a plugin for e-commerce or online payment forms enables seamless credit card payment processing and data capture. Additionally, organizations like the Chamber benefit from using Authorize.Net in conjunction with their member portal and event management system, thanks to automated receipts and alerts for suspicious transactions.

Overall, users appreciate Authorize.Net for its versatile features that streamline billing, sales, advertising, and contractual obligations with termination details. Its reliability makes it a favored choice among businesses seeking to accept credit card payments with ease and efficiency. This payment processing platform is particularly valuable for businesses dealing with high-value items or sensitive products, as it ensures the secure handling of transactions.

Moreover, Authorize.Net offers seamless integration with various software and systems. Integration with Magento saves users from the complexities of integrating a payment gateway, while compatibility with specific software like Spoonfed enables easy processing of payments online. It even facilitates credit card transactions over the phone or through remittance envelopes, eliminating the need for cash payments.

Authorize.Net's benefits extend to a wide range of industries. For example, it has been utilized by educational institutions to enable fee payment with cards instead of cash. Additionally, organizations across different sectors rely on Authorize.Net for their billing needs, sales processes, advertising efforts, and setting up contractual obligations with termination details.

Notably, Authorize.Net has proven itself as a reliable solution for obtaining and delivering high-end electronics and other products that require special care and attention during transactions. The platform offers robust security measures that instill confidence in both businesses and customers, ensuring smooth and timely transactions.

In conclusion, Authorize.Net is widely adopted by businesses in various industries for its user-friendly interface, advanced security features, easy integration options, and versatility in accepting different types of payments. Whether used for home inspection services, eCommerce transactions, donation processing, or event management systems, Authorize.Net provides a secure and efficient payment processing solution that meets the needs of businesses big and small.

Reliability and Established Company: Many users have found Authorize.Net to be a reliable and established payment processing company. They appreciate the high data encryption security provided by the platform, which ensures the safety of their customers' information.

Smooth Workflow for Payment Processing: Users value the smooth workflow offered by Authorize.Net for authorizing, capturing, voiding, and refunding charges. They can easily carry out these actions through API calls or via the online dashboard, making it convenient and efficient for their businesses.

Free Add-On Features: The free add-on features provided by Authorize.Net are highly valued by users. These include fraud prevention filters, a simple checkout system, subscription/recurring billing options, and customer information storage. Users appreciate that these features enhance convenience and improve the overall customer experience.

Difficult Initial Setup: Many users have expressed frustration with the initial setup process of their Authorize.net account, finding it to be both difficult and time-consuming. They have encountered various challenges and obstacles during this stage, making it a cumbersome experience.

Inconsistent Processing Times: Numerous reviewers have reported experiencing inconsistent processing times while using Authorize.net. This inconsistency has caused delays and inconvenience in their payment processes, affecting the overall efficiency of their operations negatively.

Webhook Issues: A significant number of users have faced difficulties with webhooks not arriving consistently on Authorize.net. This inconsistency has posed challenges for them in terms of regenerating webhooks and maintaining smooth communication between different systems effectively.

Users highly recommend comparing other options before signing up for Authorize.net due to its monthly access fees and potential fees for early termination. They suggest considering other payment processing platforms that offer better APIs, more competitive pricing, and stronger customer support. According to users, these alternatives may provide a smoother integration experience and better meet the specific needs of businesses. Taking the time to explore different options can help ensure that you choose the most suitable payment processing solution for your organization.

Attribute Ratings

Reviews

(1-10 of 10)
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April 27, 2022

Payment Gateway

Muhammad Adil Mujeeb | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Authorize.Net is one of the versatile solution for eCommerce solution. It is one of the oldest one which helps in both as payment gateway as well as card processing. Its helps us in automated recurring bill system, checkout process, managing customer information etc. It helps us build our virtual point of sale terminal. In our organization we used it for capturing cards and it is very easy to search customer transactions and reports.
  • payment gateway
  • multi currency
  • anti fraud management
  • checkout process
  • card processing
  • High price
  • reporting
  • separate merchant account requirement
  • customer support
Authorize.Net is extremely reliable and very easy to setup the system. Mobile application is very good and free of cost. Capturing card and managing customer information is really handy, we can generated different types of reports on it and searching anything is a breeze. Security features are top notch and there is free of cost virtual terminal as well.
Alex Wilson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Easy and simple solution to effectively monitor the project and also business transactions and reliable Accounting strategic and easy to track multiple expense and other payments history. Security is the best thing about this tool and its accuracy on easy reporting and stable functions on multiple data import across other Accounting systems.
  • Quick data analytics generation.
  • Flexible on quick insights gathering.
  • Smooth multiple data integration support.
  • Not much on my side but deep configuration is challenging.
  • The function on big data importation.
  • Analytics for big data for new user.
This software is excellent with clean interface with multiple active functions and very simple to custom their capabilities. The processing of online payments and transactions, Authorize.Net is effective and the best asset tracking and management package. The invoicing tools and its scheduling functions offers the best and its analytical capability is also productive.
Jeff Wise | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I have a home inspection business and customers pay by credit card 90% of the time. Once an inspection is scheduled, an email is generated asking the customer to follow a link in order to sign an inspection agreement and make payment by credit or debit card. In my business, not taking a credit card is not an option, merely a matter of choosing which payment processing platform we choose to do business with.
  • Reliable
  • Established
  • High data encryption security.
  • Very difficult to establish account.
  • Initial setup was time-consuming and not user friendly.
  • Processing times are not consistent.
Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
With Authorize.net we can easily install a payment processing platform that can help capture credit card payments along with any additional data needed in a Wordpress website using a plugin for e-commerce or online payment forms. Is a good solution for online businesses that want to start accepting credit card payments with less hassle than other payment gateways.
  • All payments are automatically sent straight into bank account almost instantly!
  • Is a reliable and secure payment processing company with robust security protocols to help against chargebacks.
  • It has very good compatibility with wordpress plugins such as woo-commerce or gravity forms.
  • It lacks embedded HTML code for inserting payments forms in regular HTML websites.
  • Authorize.net has a $25 monthly fee for their services which is a bit pricey.
  • The dashboard doesn’t have the best user interface, making it difficult to navigate.
Authorize.net is the perfect choice for businesses looking to process credit card payments with a reliable and trusted processor that can also be used internationally, it has state-of its art hardware terminals so you don't have to worry about accepting your customers' funds or risk any fraud on their end either!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We currently use it as our main payment gateway for our eCommerce credit card transactions. Our eCommerce platform is the Magento/Adobe Commerce platform.
  • We accept Visa, Mastercard, Discover, and American Express transactions on Adobe Commerce.
  • We use Authorize.net's CIM (Customer Information Management) system to securely store customer credit cards for future orders.
  • Authorize.net's APIs are relatively simple to integrate with other internal systems.
  • We have multiple eCommerce and traditional retail channels. Authorize.net does not allow us to easily link the different accounts together.
  • Authorize.net doesn't allow us to capture multiple times off of 1 authorization.
  • Authorize.net's customer support is relatively basic.
If you are a relatively small e-commerce establishment, then Authorize.net will more than meet your needs. However, if you are a multichannel retailer, Authorize.net's tools may be too basic for your needs.
McKay Salisbury | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use authorize.net to charge our clients for our services. When a company first becomes a client, they fill out a DocuSign, which has an integration with authorize.net. When they fill out our service agreement, there's also a separate section where they input their billing information directly into authorize.net so our team never sees it.<br><br>Later we can use authorize.net to automatically charge their cards for their payments. It's very secure and keeps us PCI compliant.
  • Authorize.net is good for getting billing information and having it secured with a 3rd party. Most platforms allow them to pay but not for you to be able to charge the card later when needed.
  • It has integrations with a lot of platforms and that is good.
  • It allows you adjust security settings and a lot of important enterprise features.
  • The interface is ugly and not intuitive.
  • It makes you constantly change your passwords, although that is understandable.
It's great if you need to record billing information for future payments. It's a lot easier than having to send invoices and waiting for the clients to pay every time. Of course, if you're prepaying or something like that, I wouldn't think authorize.net is necessary. Once you get to $10,000/month in credit card transactions, that's when you'd want to look into things like authorize.net from what I understand.
Jhonatan Arteaga | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We used Authorize.Net in one of our big products as the main e-commerce payment gateway.
  • Allows capturing credit card details in same page flow
  • Quick processing
  • Secure
  • Outages
  • High fees
  • Interface is very outdated
I would not recommend it - based on my experience there are much better providers. Authorize.Net is one of the oldest payment gateways and it is starting to show, the interface is old and there were constant service interruptions. It was also a hassle to fight chargebacks on this system.
November 03, 2016

Authorize.Net Review

Mona Rajhans | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I used Authorize.net to complete development of the payment portal cycle using Authorize.net API and AngularJS modules. It was being used for a specific product that I was developing at Macate Corp. (through Innominds). Essentially, there’s no one out there setting up gateways at the same scale as Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time. They also provide e-check processing (even without a merchant account) for an extra fee.
  • There’s a lot to love about Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time.
  • They also provide e-check processing (even without a merchant account) for an extra fee.
  • I also like that you can use the AuthNet virtual terminal with a USB card reader.
  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
While other gateways (like Braintree) are a little fresher and more innovative than Authorize.Net, no one has the track record that AuthNet has. Plus you have to consider that if you want to use the Braintree gateway (or many others) without using their payment processing, you are stuck paying $49 per month plus $0.10 per transaction just for the gateway, which for many is just not cost effective. Authorize.Net, on the other hand, is often offered as a substantial discount from resellers, making it very attractive. Other unique features like their mobile app add to the appeal.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Authorize.net was used to process and store donations taken through the company website for our non-profit organization. It was used primarily by our fundraising department, with support from the IT department. Authorize.net was used to collect one-time donations, as well as process recurring (monthly, quarterly, yearly) donations. Our organization also used Authorize.net to collect tuition payments for our in-person classes.
  • Authorize.net does a great job of storing customer information in a simple, easy to find way. I could easily search for customers by name, email address, mailing address, or customer ID and find all previous payments they made.
  • Authorize.net's customer support team was always helpful and quick to fix issues. Whenever I emailed and contacted them, I was confident that I would get a response that same day. They provide support through both email and live chat, which is great.
  • I found Authorize.net to be competitively priced and even cheaper than many of its competitors. The fees were reasonable and in line with industry standards and there were no "hidden fees".
  • Authorize.net's user interface is far below average and feels like it has not been updated since the early 2000s. It's difficult to find the needed tools. It takes a lot of training to get new users up to speed and using the platform. In general, Authorize.net is in need of a major site re-design.
  • Authorize.net's Recurring Billing feature is unreliable. There is not a way to filter by time-frame (monthly, yearly, etc.) and canceling subscriptions is only possible one at a time. The platform would often duplicate customers instead of adding billing details to the already existing customer.
  • Importing, exporting, and uploading content into Authorize.net is difficult. Content must be formatted in a very specific manner. Because of this, I do no recommend Athourize.net to anyone who has large amounts of data it wants to transfer to or from the platform.
Authorize.net is well suited for a small businesses that plans to collect a lot of payments. It accepts all the major credit cards and works flawlessly in processing the payment quickly and accurately. Its low fees work well for a large volume of payments. Due to it's difficult importing and exporting settings, Authorize.net is less appropriate for growing businesses that are looking to use analytics to leverage it's success. It's also less appropriate if you plan to offer subscriptions or payment plans.
Jake Dahlman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Authorize.net as a payment gateway behind our organizational website donation pages. Authorize.net manages monthly and one time credit card charges. They manage transactions, configure levels of security, build reports. Authorize.net is a link between our website, the StayClassy portal and our bank.
  • Adjust Security Fraud when needed.
  • Manage monthly donor account, cancel or adjust. View all history on a donor in the system.
  • Building reports for reconciliation with our bank account and credit card billing accounts.
  • Authorize.net has a problem talking with other systems and databases, which is good for security but bad for convenience.
  • The look up system for donors is old styled and limiting.
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